At The Shopster, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’ve got you covered with a straightforward return and refund process.
Returns
Eligibility for Returns
Items can be returned within 14 days of receiving your order.
Products must be unused, in their original packaging, and in the same condition as you received them.
Wait for our team to review your request and provide you with return instructions.
Return Shipping
Customers are responsible for the return shipping costs.
We recommend using a trackable shipping service to ensure your item reaches us safely.
Refunds
When Will I Get My Refund?
Refunds are processed within 7-10 business days after we receive your returned item.
The refund will be issued to the original payment method.
Refund Conditions
Shipping costs are non-refundable unless the return is due to a mistake on our part or a defective product.
If the returned item is not in its original condition, we may deduct a partial refund amount.
Exchange Policy
We currently do not offer direct exchanges. To exchange an item, return it for a refund and place a new order for the desired product.
Exceptions
Final Sale Items: Items marked as final sale cannot be returned or refunded.
Damaged or Defective Products: If your item arrives damaged or defective, contact us immediately at theshopster9@gmail.com. We will arrange a replacement or refund at no extra cost to you.
Contact Us
For any questions or concerns about our return and refund process, feel free to reach out to us:
Email: theshopster9@gmail.com
We’re here to help and ensure your shopping experience with The Shopster is nothing short of excellent!
At The Shopster, we aim to make your shopping experience smooth and hassle-free. Below, you’ll find all the details about our shipping process.
1. Free Worldwide Shipping
We are pleased to offer free shipping worldwide with no hidden charges. Enjoy shopping without worrying about additional fees!
2. Order Processing Time
All orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time
Once processed, orders are shipped and typically delivered within 7-14 business days, depending on your location.
Delivery times may vary slightly due to customs or other unforeseen circumstances.
4. Track Your Order
We provide real-time tracking for all orders. You can easily track the status of your shipment by visiting our Track Your Order page.
5. Important Notes
Ensure that your shipping address is correct to avoid delays. The Shopster is not responsible for delays caused by shipping carriers, customs clearance, or other external factors.
Contact Us
If you have any questions about your shipment, feel free to reach out to us at theshopster9@gmail.com. We’re here to help!
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